Paiement & facturation
Available payment methods are displayed during the final stage of checkout. Depending on the options offered by Rebel Refine, you may be able to pay by bank card through a secure payment provider or use PayPal when available.
The payment method actually offered may depend on your country, order or the payment service configuration. Select the option you want and follow the on-screen instructions to complete your purchase.
Online payments are completed using secure payment solutions offered during checkout. The information required to make the payment is entered in the environment provided by the relevant payment service.
For your security, never send your full card number, security code, password or banking codes by email or through the contact form. If you are unsure about a request you have received, contact Rebel Refine using the official details shown on the website.
A declined payment can have several causes, including incorrect card details, a bank limit, failed authentication, an expired card or a security check by your bank or payment provider.
Check the details entered and try again. If the problem continues, contact your bank or use another available payment method. Rebel Refine cannot remove a restriction applied directly by your banking institution.
When paying by card, your bank may request 3D Secure authentication. This check can take the form of approval in your banking app, a one-time code or another method selected by your bank.
You must complete this step for payment to be authorised when authentication is requested. If approval fails or expires, try the payment again or contact your bank to check that the service is correctly enabled.
When an invoice is available for your order, it may be accessible from your customer account, order history or order details depending on the order status and store configuration.
Check your billing information before confirming the purchase. If you need help finding a document, contact Rebel Refine with your order number and the details used for the purchase.
VAT information is presented according to the product, your location and the rules that apply to the order. The cart and checkout summary allow you to review the amounts displayed for your purchase before payment.
For a business request or a question about a VAT number, contact Rebel Refine before or after ordering with the company details and relevant order reference so that our team can review your situation.
If you have a promotional code, enter it in the appropriate field in your cart before completing checkout. After applying the code, check that the expected discount or benefit appears in the order summary.
A code may be time-limited or subject to conditions such as a minimum order value, selected products or single use. If the code is not accepted, check the spelling and terms of use before contacting customer service.